Shipping & Returns

Payment:

All of our listings are $CAD and $USD

We accept Paypal, Email money transfer, Moneybookers.com, Check(will take 7-10 dyas for clearence), Money Order, Western union, Bill Me Later.

Shipping:

The buyer has 30 days waranty for our products. If there are any problems with the item, please send an email stating the problem to tanstartrade@gmail.com within the 7 days after received items. We will respond to your email as quickly as possible. We strive to accurately describe our phones. Phones returned without any problem will be assessed a 25 percent restocking fee.  

· All phones and products are thoroughly inspected prior to shipping. 
· Physical damage will be covered through the required shipping insurance.
· In the event a product has to be returned for a replacement, you are responsible for returning the product to us. Replacments will be made at the discrection of our compay

Shipping cost for Canada buyer :

Flat rate $15 whatever ordered, ship by Canada post Express country wide .

Shipping cost for USA buyer :

Cost   

Total $ Ordered 

 
 
$9.99
$0.01
to
$19.99
$14.99
$20.00
to
$59.99
$19.99
$60.00
to
$149.99
$29.99
$150.00
to
$299.99
$40.00
$300.00
to
$499.99
$60.00
$500.00
to
$999.99
$75.00
$1,000.00
to
$1,499.99
$80.00
$1,500.00
to
$1,999.99

More than 2000$ please contact us for shipping charges.

International buyers:

cost
Total $ Ordered
 
$19.99
$0.01
to
$19.99
$19.99
$20.00
to
$59.99
$29.99
$60.00
to
$149.99
$49.99
$150.00
to
$299.99
$79.99
$300.00
to
$499.99
$99.99
$500.00
to
$799.99
$119.99
$800.00
to
$999.99

 

  More than1000$ please contact us for shipping charges.

All shipping  insurance is included ,  in case of the lost, post office rules, we only could file insurance claim 30days after the day we shipped, we will filed the claim that time, and claim case reference # and post office contact person will be given to the buyer for follow up, usually 10days after claim then we could issued full refund.

 

· SHIPPING/HANDLING/INSURANCE CHARGES ARE NOT REFUNDABLE IN ANY CIRCUMSTANCES!
· Sim cards are NOT included with any of our phones. 

· It is the buyers responsibility to verify that the phone(s) listed can be activated with his/her service provider.

· For certain GSM phones, you MUST check specifically with your carrier to ensure a particular model will accept the mHz bands in your area, regardless what the coverage map says. We are not responsible for phones that do not work with the towers in your area.



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